Superfy: Connect with Real People for Answers and Advice | How It Works, User Experience, Key Features, and Expansion Plans
Superfy is a mobile app that aims to connect users with real people for answers and advice on various topics. Unlike AI chatbots, Superfy allows users to engage in live chat conversations with other humans.
How It Works
Superfy uses its proprietary AI technology called Matchpoint AI to match users with relevant individuals in real time. The AI considers factors such as online availability, expertise, and personal relevance to ensure the best matching experience. For specific queries, the AI matches users with people who have knowledge in relevant areas.
The User Experience
Superfy offers a chat-like interface, creating a more personal and engaging experience for users. This leads to subjective answers and discussions where users can contribute their ideas, tips, recommendations, and support.
- Ability to ask questions and get instant responses from real people
- Median response time of around 20 seconds
- Auto-generated dynamic database to identify patterns within discussions
- Push notifications to solicit more answers
- Active engagement from approximately 85% of users
- Average daily usage of 31 minutes per user
- Over 10.5 million messages sent per month
Although predominantly used by young, Gen Z users in the U.S., Canada, and the U.K., Superfy aims to reach a broader audience in the future.
Funding and Availability
Superfy has received $5 million in funding and an additional $1.5 million in grants from the Israeli Innovation Authority (IIA). The app is available for free download on iOS.