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Troubleshooting Solutions: WhatsApp Live Location Not Updating (Android/iPhone)


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Troubleshooting Solutions for WhatsApp’s Live Location Feature

WhatsApp’s Live Location function allows users to share their current location with friends and family in real-time. However, there may be instances where the feature becomes inoperable on your Android or iPhone. If you’re facing this issue, don’t panic! In this article, we’ll provide you with troubleshooting solutions to help you resolve the problem quickly.

1. Do Not Remove WhatsApp from the Recent Apps Menu

Regularly cleaning apps from the Recent Apps menu can accidentally close WhatsApp, preventing it from working in the background and tracking your current location. Therefore, it is strongly recommended to refrain from removing the WhatsApp card from the app switcher.

2. Restart Location Services

If your phone’s location services are experiencing temporary issues, WhatsApp may not be able to track your whereabouts. By temporarily turning off and then back on your phone’s location services, you can frequently solve such problems.


– Launch the Settings app on your Android device

– Tap on Location

– Swipe the Location toggle to the off position

– Wait a few seconds

– Swipe it back to the on position


– Launch the Settings app on your iPhone

– Scroll down to the Privacy section

– Tap on Privacy

– Select Location Services

– Turn off the switch next to Location Services

– Turn it back on after a few seconds

3. Check Location Permissions for WhatsApp

Make sure WhatsApp has the necessary permission to follow your location at all times. This will ensure that the application continues to provide live location updates.


– Press and hold the WhatsApp icon for several seconds

– Select the “i” icon from the resultant menu

– Navigate to the Permissions menu

– Pick Location from the drop-down menu

– Choose the option to “Allow only while using the app”

– Turn on the toggle for “Use precise location”


– Launch the Settings app on your iPhone

– Scroll down until you find WhatsApp

– Tap on it

– Tap on Location

– Change the Allow Location Access setting to “Always”

– Make sure the toggle next to Precise Location is turned on

4. Disable Battery Saver or Low Power Mode

If you have enabled power-saving mode or low power mode on your phone, WhatsApp may stop updating your live location. Try turning off the battery-saving mode on your Android device or the low power mode on your iPhone to see if this resolves the issue.

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– Launch the Settings app on your Android device

– Tap on Battery and Device Care

– Navigate to Battery

– Deactivate the Power saving option


– Open the Settings menu

– Select Battery

– Turn Low Power Mode off using the toggle switch

5. Enable Background App Refresh for WhatsApp (iPhone)

Make sure the “Background app refresh” feature is enabled for WhatsApp on your iPhone. This allows the application to refresh its content even when you’re not actively interacting with it. Disabling this feature may cause WhatsApp to stop sending alerts or updating your live location.

– Launch the Settings app

– Scroll down until you find WhatsApp

– Touch on it

– Enable the “Background App Refresh” toggle

6. Allow WhatsApp to Use Data in the Background (Android)

If you have WhatsApp set to prevent itself from accessing mobile data in the background, it might be unable to keep track of your current location. To modify this setting:

– Tap the WhatsApp icon

– Select the info icon from the open menu

– Navigate to Mobile Data

– Activate the option to “Allow background data usage”

7. Check Date and Time Settings

Incorrect date or time settings on your phone can cause WhatsApp or any other app to have difficulties determining your location. Avoid inconsistencies by configuring your phone to use the date and time provided by your network.


– Launch the Settings application on your Android device

– Scroll down to select General Management

– Select Date and Time

– Activate the switch next to “Automatic date and time”


– Launch the Settings app on your iPhone

– Scroll down until you find General

– Tap on it

– Tap on Date & Time

– Turn on the button next to “Set Automatically”

8. Check for Updates on WhatsApp

Performance issues can often be resolved by updating WhatsApp to the latest software version. If you’ve tried everything else and the problem persists, download the most recent version of WhatsApp from the Play Store (Android) or the App Store (iPhone) and see if that resolves the issue.

By following these troubleshooting techniques, you should be able to resolve the issue where WhatsApp’s live location does not update on your Android or iPhone. Share your live location with confidence and enjoy the experience!

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