Ubisoft Cancelling Older Accounts: Risks and Solutions

Ubisoft has recently announced that they are canceling older Ubisoft Connect accounts, posing a risk to the game libraries of various users.

The Message About Account Closure

This concerning news was brought to light through several tweets, as reported by Windows Central. Users have been receiving messages stating that their Ubisoft account will be permanently closed. Unfortunately, this means losing access to their video game collection and purchased content. Initially, some players may have been tempted to suspect foul play, but it has become clear that these account closures are in accordance with Ubisoft’s policy.

Why Are Accounts Being Closed?

If you have received an email from Ubisoft stating that your account is being closed, it is likely because you have not used it for an extended period. In line with their Terms of Service, Ubisoft temporarily suspends accounts that have remained inactive. After 30 days of suspension, the account is permanently closed. Ubisoft has taken this step to maintain the integrity of their user database.

Extension to Prevent Library Loss

If you wish to avoid losing your game library and purchased content, there is a solution. Simply log into your Ubisoft account before the closure date and check the appropriate box to extend its existence. However, it is crucial to pay attention to your emails as well. Neglecting to notice the warning email may lead to unpleasant surprises. Additionally, if your account has been inactive for a prolonged period, it is likely that you are not interested in retaining your titles.

Take Action Before the Deadline

If you want to save your Ubisoft account, make sure to respond promptly. Click the cancel button below on or before 17/08/2023 to prevent permanent closure. Act now to safeguard your game library and continue enjoying Ubisoft Connect.